How Does it work?
When you sign up for one of our Boost memberships, you will be assigned a dedicated account manager who will identify users in your target demographic and interact with them in hopes that they will engage with your brand. Our team identify the most engaged users of similar brands and competitors.
Is CrwdBoost on other social networks?
No, we are only offering our services to Instagram™ users at this time. We may expand into other social networks in the future, but Instagram™ is our main focus for now.
Can I change my plan later on?
Yes, you can upgrade or downgrade plans at any time. The change will take effect immediately, and you will be credited an amount equal to the current month's remaining charge.
Is there a contract required?
No, there is no contract required to use our service. You can change or cancel your membership at anytime.
I just purchased a membership. What happens now?
An account manager will contact you via email to set up your campaign within 24 hours of purchase or you can contact an account manager via text which is provided in your confirmation email once a membership is purchased. From there, your campaign will be active within 24 hours.
Is there a dashboard in our account profile?
No, we do not offer a dashboard for our users. Any adjustments or questions regarding your campaign can be made through your account manager.
I want to change my target audience
This can be done two ways.. Sign into your profile and make the correct changes or email us your CrwdBoost username with new accounts and hashtags.
Can I change my Intsagram™ username and/or password?
You absolutely can, however please email us immediately to prevent any interruptions in service.
How Do I cancel my membership?
Email our Client Support team prior to your next billing cycle and we'll take care of your request. If you have already been billed, your cancellation request will not take effect until the following month. Unfortunately, we do not offer prorated refunds or cancellations for unused time.